First Step Engagement Recovery Worker -
Job Ref: MC/North/OR/VAC-14629-Northgate
Ensure that all aspects of confidentiality are adhered to and that consent to share information is a key element to building trusting therapeutic alliances.
Help individuals to develop recovery resources and access peer and mutual support groups to develop their own recovery capital.
Work and liaise with other agencies involved with the service user's broader care plan including health services, hospitals and GPs.
To support the smooth running of the service, by contributing to tasks such as reception, duty cover, and clinical duties on an ad hoc basis.
Provide health education especially in regard to harm minimisation, blood borne viruses and overdose prevention.
This post is subject to a Disclosure and Barring Service check at an enhanced level.
(Applies to all roles where regulated activity is undertaken.)
Staff will need to work flexibly across operational sites as required and to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may involve evening and weekend working.
Excellent understanding of drug and alcohol issues and experience of working within a related field.
A commitment to multi-agency working and establishing partnerships with other professions to achieve good outcomes for the service user group, e.g. mental health services, criminal justice agencies, community groups, etc.
Accomplished written and verbal communication skills and a high degree of personal IT competency. The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports.
Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.
Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.
Good working knowledge of mental health interventions, services and good practice.
Experience of working in an outcomes-focussed environment.
Ability to manage change successfully in a way that prioritises the needs of service users.
Ability to liaise and work in partnership with a wide range of professionals and agencies.
Ability to communicate complex information to individuals and groups in a way that is easily understood.
Effective interpersonal skills with the ability to engage successfully with internal and external stakeholders at all levels.
The ability to work collaboratively with others (internally and externally).
A commitment to engaging with, understanding and promoting CGL's values and vision.
An understanding of and commitment to safeguarding best practice.
An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.
A responsibility for your own health, safety and wellbeing as well as those around you (e.g. colleagues and service users).
An understanding of and commitment to Equality, Diversity and Inclusion best practice with a particular focus on engagement with hard to reach and marginalised service users.
An understanding of and commitment to treating all information acquired through the course of your employment as confidential, both during and after employment ends.
An understanding of information governance processes and a commitment to follow and apply all necessary safeguards.
A commitment to seek learning opportunities to improve and broaden your own professional knowledge and skills and to contribute to and where relevant oversee the learning of others.